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Getting around
Transportation options available
City Center
Hangzhou
16.9
mi
Airports
Hangzhou Xiaoshan International (HGH)700 ft
Train
Hangzhou South Railway Station
9.4
mi
Yuhang Railway Station
13.1
mi
Metro stations
Xiashajiangbin
5.2
mi
Yunshui
6.0
mi
Facilities
Stay relaxed and refreshed just minutes from the airport
Free Wi-Fi
Free Wi-Fi in public areas
Parking
Handicap parking
Baggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Free Wi-Fi in public areas
No parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Services
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Stores/Commercial services
Dining
Restaurant
Snack bar
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Children
Children's buffet
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Leisure/ TV room
Room features
Air conditioning
Soundproofed rooms
Sitting area
Ironing facilities
Bathroom
Bathtub
Free toiletries
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Curtains
Show more
Location info
2F, Ground Transport Center, Terminal 4,
Hangzhou,
China,
311241,
Zhejiang
Map view
2F, Ground Transport Center, Terminal 4,
Hangzhou,
China,
311241,
Zhejiang
City landmarks
JingJiangZhenJingDong Cun KePu HuoDongZhan
2.1
mi
Guest scores and detailed hotel feedback
Past guest experiences and opinions
84%
enjoyed their visit and would return
8.4/10
Great
Rooms
8.2
Location
8.6
Service
6.8
Dining
5.8
Guest reviews
8.4/10
based on 5 reviews
9.1
9.1/10 based on 441 reviews
Derek
United States of America,
February
2025
6.4/10
I had a pretty solid stay at Hyatt Place Hangzhou International Airport. The room was clean and surprisingly spacious, which was a nice surprise. However, there was some miscommunication during check-in regarding breakfast, and the in-room dining system was kinda frustrating since I didn’t have a local phone number. Overall, it’s a good spot if you need to catch a flight early or late.
Rooms
8.0
My room was generally clean and surprisingly spacious with all the amenities I needed.
Service
9.0
The staff were friendly, and some of them spoke good English, which was helpful during my stay.
Location
9.0
The hotel is super convenient, just steps away from terminal 4, making it ideal for travelers.
Dining
7.0
Breakfast was delicious, but the in-room dining system could use some work since I couldn't order from my room easily.
Facilities
7.0
I appreciated the full amenities in the bathroom, but some aspects like the in-room dining process were lacking.
Paul
United States of America,
January
2025
7.0/10
I had a mixed experience at Hyatt Place Hangzhou International Airport. The check-in process was way too slow, taking half an hour, and the bed felt pretty rock solid compared to other places I've stayed in China. However, I appreciated the early breakfast at 6 AM, which was nice to have right on the dot.
Rooms
8.0
The room was spacious enough for three of us, and it was clean. I did notice that the bed was quite hard, which can be a typical thing here, but it wasn't the most comfortable for me. The shower floor felt a bit slippery without the mat they provided.
Service
5.0
While the breakfast was decent, the check-in staff really let me down. It was just so frustrating to wait half an hour for check-in. Communication with the staff was also a challenge since they didn't seem to understand English that well.
Location
5.0
The location was convenient for my layover needs, but the room temperature was an issue. The AC was either not working well or just not there, leaving the room pretty warm for comfort.
Dining
5.0
Breakfast was pretty standard and didn't wow me like I hoped it would. Honestly, it felt like the same as most hotels I’ve experienced in China, so I wasn’t expecting much. The hash browns were okay, but overall not great.
Facilities
6.0
The hotel does have good facilities like room service and the general cleanliness was fine. Still, I wish there had been better options and improvements regarding air conditioning for winter stays.
Clarence
United States of America,
January
2025
6.0/10
I had a mixed experience at Hyatt Place Hangzhou International Airport. On the positive side, the location is fantastic for anyone flying in or out late at night or early in the morning. The room I stayed in was surprisingly spacious and clean, equipped with full amenities. However, the check-in process was frustratingly slow, taking an unexpectedly long time, and there was a miscommunication regarding breakfast that added to my disappointment.
Rooms
8.0
The King Room with Sofa Bed was surprisingly spacious and clean, which I appreciated. The bathroom had full amenities, adding a nice touch to my stay.
Service
5.0
Unfortunately, the check-in process took half an hour, which felt unnecessarily long. There was some miscommunication regarding breakfast that left me having to pay extra unexpectedly.
Location
10.0
The hotel's location is perfect for travelers, offering convenience for late and early flights. I found it very easy to access public transportation to several tourist spots around Hangzhou.
Dining
5.0
Breakfast starts at 6 AM sharp, which is great for early risers, but my experience with the communication around it could have been better.
Facilities
7.0
The hotel offered several useful facilities, but the room door's vibrations from neighboring rooms were a bit unsettling.
Shirley
United States of America,
January
2025
6.0/10
I had a pleasant stay at Hyatt Place Hangzhou International Airport. The rooms were spacious and clean, making it easy to relax before my flight. However, I did experience some issues with noise from the shower and dripping sink, which made my stay a bit less enjoyable. Overall, it's a convenient location for travelers, but improvements could be made to the facilities.
Rooms
9.0
The room was very big, clean and well furnished. The shower was huge and offered a comfortable space to relax.
Service
8.0
The staff was very nice and accommodating, making sure I had everything I needed during my stay.
Location
9.0
It's conveniently located just a 5-minute walk from the airport, which makes it perfect for travelers with stopovers.
Dining
7.0
I didn't have an extensive dining experience, as I primarily enjoyed the convenience of grabbing food from nearby shops.
Facilities
7.0
The hotel has great facilities, but I encountered issues with the shower noise and dripping sink.
Robert
United States of America,
November
2024
7.4/10
I had a mostly pleasant stay at Hyatt Place Hangzhou International Airport. The location is incredibly convenient for early morning flights, just a few minutes' walk to the new terminal 4. although I faced some issues with breakfast that left me a bit disappointed. My room was spacious and clean, providing a comfortable environment for my short visit.
Rooms
8.0
The King Room with Sofa Bed was unexpectedly spacious and clean, making my stay comfortable. However, I experienced some noise from the door vibrations in the corridor.
Service
7.0
The staff were friendly and helpful, yet I encountered some miscommunication during check-in regarding breakfast charges, which was a bit frustrating.
Location
10.0
The hotel’s proximity to the airport is perfect, especially for those needing late-night or early-morning travel. I found it very convenient to access Terminal 4.
Dining
5.0
Unfortunately, I left too early for the complimentary breakfast, which starts at 6am. I had to pay extra despite it being included in my booking details, which was disappointing.
Facilities
8.0
The amenities in the clean bathroom were a nice touch, and I appreciated the availability of room service and other facilities offered by the hotel.